Marj Medina Online Solutions can help you in your E-commerce business by providing the following services:
You’ve got to showcase a good variety of products in your online store. At the same time, they should fit with your brand’s buyer personas.
An E-commerce virtual assistant is an expert at product sourcing and has an in-depth knowledge of the most in-demand products. They have a strong network of retailers. Hence, you would be able to put your hands on the most in-demand products in bulk at competitive prices.
You may have the right products for your online store. However, iIt isn’t wise to assume that profits would come easy. Unless you have your stock in balance, you will always tend to either run out of it or have too much of it. Online personal assistant services can help keep your store inventory in balance, and in turn, help you avoid huge losses.
The repetitive tasks of uploading product titles, optimizing them, updating them, assigning prices and labels can consume your precious time that should be invested in making the business grow. A professional eCommerce virtual assistant will help you manage your product listings and update them on time.
Catchy product descriptions
A convincing product description, which also follows the latest SEO trends, can significantly catch the attention of your target customers and boost your product searchability. An eCommerce assistant can deliver compelling product descriptions for your products, while also following the SEO guidelines to help them show up in Google search results.
Handling customer service
The extent to which you can satisfy your customers even after the sale decides the kind of shopping experience your customers will have. Positive customer reviews can have a significant impact on the success of an online selling business because it is one of the key elements that customers look for and trust before they make a purchase online. An eCommerce virtual assistant can provide pre- and post-sales support to your customers.
Essential skills in an online personal assistant – because it’s all about skills!
Apart from experience in working with diverse industries, an e-Commerce virtual assistant must also possess specific essential skills, such as:
Research skills are a necessary skill to look for in eCommerce virtual assistants because this is the skill that is required to keep an eye on the competition.
Gathering volumes of data and analyzing it can give you a lot of insights about future opportunities and plans.
Knowledge of inventory management concepts
Managing the inventory and ensuring that the stock is neither is excess nor falls short at any point in time is of utmost importance for an eCommerce business. Ensure to look for an eCommerce VA who possesses expert inventory management skills.
Knowledge of E-commerce SEO
Another critical skill to look for when hiring an eCommerce assistant. A VA with an in-depth understanding of the latest SEO trends followed in E-commerce businesses would be able to make your products rank higher on Google.
Customer service skills
One of the essential skills to look for in eCommerce VAs is customer handling skills. Because keeping your customers happy is undoubtedly a priority. Identify how effectively they can satisfy dissatisfied customers.
If you’ve already decided on what needs to be done to run your E-commerce store, it is time for you to choose the tasks that aren’t worth your time and effort.
Decide what you do not need to do and delegate it. Well, that’s what the first rule of management says.
Ditch the donkey work and contact us for expert personal assistant services to handle all the repetitive manual tasks of your eCommerce store.